KamoCRM

Choose the support topic a website's chats are filed under

Featurekamo-internal
Shipped
6 செப்டம்பர், 2026 அன்று 12:21 AM UTC
Author
Kamo
Commit
566f470

The add/edit dialogs had no way to say which support queue a website's chats belong in, because the setting didn't exist — the widget sent a hardcoded "General Inquiry" and the backend fell back to whichever topic sorted first. Both dialogs now carry a Support topic picker, shown only with Live Support on since it decides nothing without it. Lists the org's OWN active topics, which is exactly the set MediaService will accept: it validates supportTopicId against the caller's org and rejects anything else. "Unset" is a real choice and stays the default, leaving an existing integration on today's behavior rather than silently repointing a live widget's queue.

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