- Shipped
- 25 ஏப்ரல், 2026 அன்று 11:47 PM UTC
- Author
- Kamo
- Commit
- 8031ad4
Visitor messages on support tickets are stored under the same systemMember that the agent authenticates as, so the existing CHAT-session unread queries — which exclude m.member.id = :memberId — always returned 0 for support sessions. The ticket-list badge therefore never appeared. Adds countAllInSession + countAllInSessionAfter (no member filter) and routes SUPPORT_TICKET sessions through them in getUnreadCountsByMember. The agent calls markAsRead after every reply, so lastViewed always points at their most recent send and only true visitor messages end up counted as unread.