KamoCRM

Support tickets, system bugs, marketing materials, Growth Hub, tracking codes and social pages for SIs (SITP TP15)

FeatureMCPGatewayService
அனுப்பப்பட்டது
18 அக்டோபர், 2026 அன்று 8:44 PM UTC
எழுத்தாளர்
Kamo
கமிட் செய்யுங்கள்
4160a70

54 new SI tools, each checked by the same rights at the gateway and at MediaService (DocsService for the materials list): - support_*: list (with the queue's counters), get (never joins: ?join=false), join, claim, assign/reassign (ASSIGN_WORK unless taken oneself), escalate (planned public when the topic's team is another organization's, carrying the conversation), status, priority, convert a pre-ticket, create (public when the topic routes to the provider), rate, topics, metrics. A ticket is its CHAT_SESSION; chat_send already answers its visitor (SEND_WEBCHAT_MESSAGE). - bugs_*: list + status counts, get + thread, report (published as a member's; screenshots from documents), edit own untriaged report (full-replace merge), void own, comment, vote, verify fix, issue persists, mute, react. Triage and publish stay with platform staff. What an SI writes there is planned public (the platform's team reads it). - materials_*: list (MATERIALS documents with tags, campaigns, review), share link (SHARE_DOCUMENT_EXTERNAL), links, revoke, campaigns (save/delete/items), tags (tag creates a missing one; delete), review (APPROVED is SHARE_DOCUMENT_EXTERNAL; never one's own upload), analytics. - growth_*: my queue, submit evidence, requests (list/save/archive), submissions, review (a rejection needs its reason). - tracking_*: codes, a code's results and visitors, a visitor (no IP address), scoreboard, mint/change, retire. - social_*: timeline + accounts, post (SHARE_DOCUMENT_EXTERNAL, public; materials go as 1h links), reply and react (SEND_WEBCHAT_MESSAGE), delete post. All APPROVE_BEFORE by default on an SI's own initiative. Guards: prefixes **************** **************** rulings, catalogue 490 -> 544; tool-list snapshots regenerated (the only change is the 54 new tools).

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இலவசமாக எப்போதும் தொடங்குங்கள்விலையைக் காண்க