- Shipped
- 10 ஆகஸ்ட், 2026 அன்று 7:43 PM UTC
- Author
- Kamo
- Commit
- 60e2684
Every member of a media session receives the incoming-message notification, and assigning a support ticket makes the agent a member of that ticket's session. The notification carried no session type, so the client could not tell a support ticket from a direct message and opened a plain chat window for both — a window with none of the ticket's controls, which rendered the ticket's system events as raw JSON because only the support chat knows how to read them. sessionType is additive; a client that does not read it behaves exactly as before.