KamoCRM

The desk's count of client messages not yet viewed

FeatureMediaService
Shipped
10 செப்டம்பர், 2026 அன்று 9:00 PM UTC
Author
Kamo
Commit
ba127fa

GET **************** returns how many messages from clients this EXEC2EXEC_ACCESS holder has not viewed, across every conversation, and each roster row carries customerUnreadCount. It is the platform's unread rule narrowed to what the conversation's customer said: the whole desk sits on every chat, so a colleague's reply is unread for the others without waiting on any of them. One query feeds both **************** so NavTop's badge and the Interaction Center's rows agree.

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