Add PRE_TICKET status with Start Chat option

Shipped

March 26, 2026 at 1:48 AM UTC

Author

kamo

Commit

441f678

- TicketCreationForm: two buttons — "Start Chat" (pre-ticket, no title required, just topic) and "Submit Ticket" (full ticket with title) - TicketHeader: "Convert to Ticket" button when status is PRE_TICKET, opens dialog requiring a title, calls PUT /tickets/{id}/convert - StatusBadge: PRE_TICKET shown as blue-grey badge - New proxy route: **************** - Types: added PRE_TICKET to SupportTicketStatus, preTicket to create request