Auto-open support ticket popup on NEW_TICKET NATS notification

Featurekamo-internal
Shipped
April 20, 2026 at 5:30 AM UTC
Author
kamo
Commit
32f500a

When a new support ticket arrives, the backend now sends a NEW_TICKET STOMP message in addition to PENDING_COUNT. The SupportCountContext handles it by dispatching tool:open so the ticket chat window pops up automatically without the agent having to navigate to /support.

All changes

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