KamoCRM

Handoff_to_person — an SI hands the conversation to a person (SIE7)

FeatureMCPGatewayService
Shipped
November 7, 2026 at 12:23 AM UTC
Author
Kamo
Commit
fb4f0a4

A call back (also 'as soon as someone is free') or a place in line for the next free person, on any channel, so the customer never repeats themselves. kamoai-service keeps it (who the customer is comes from the run and its CP07 audience; the people are the colleague asked for or the SI's own). SEND_INTERNAL_MESSAGE, so open on unproven channels; CP07 plans it as a disclosure to the organization. New prefix handoff_; guards, phrases, ArgRefs and the golden files carry the one tool.

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