Stop BUSY surviving every future login

FixSecurityService
Shipped
August 10, 2026 at 5:43 PM UTC
Author
Kamo
Commit
aa3ef2f

Logout writes AWAY and login clears it, so AWAY is a state the system puts you in and takes you out of. Nothing ever cleared BUSY. A member who set it once stayed BUSY through every subsequent sign-in, indefinitely, with no signal that they had — and the support accept-popup only pages Available agents, so a forgotten BUSY is a permanent, invisible opt-out of ever being offered a chat. Signing in now clears BUSY the same way it clears AWAY. DO_NOT_DISTURB is left alone; outliving the session that set it is the entire point of that one.

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