KamoCRM

Transcripts as timed turns that say who spoke and play from that moment

Featurekamo-internal
Shipped
November 6, 2026 at 11:33 PM UTC
Author
Kamo
Commit
2d0d9d3

Owner report 2026-11-06. One shared view, CallTranscriptTurns, for every place that reads a recording's transcript: the Call Log's transcript panel, the Media Player, the softphone's History and Voicemail rows, and a lead's call history (which showed no call transcript before). Each turn shows its speaker (our member with photo and the shared profile card, the other party by the linked lead's name or the phone number, or Speaker 1/2 when the voices were told apart but not named) and a time that plays the recording from there. Playing from a turn uses the shared Media Player window: an open player showing that recording takes a media-player:seek request and jumps there; otherwise a new window opens at that point **************** The player marks the turn being played as it goes. A transcript older than timed turns still reads as before, without times. Help: The Call Log article explains speakers and play-from-a-moment. Needs kamo-translation-dictionary 3aac0ff8 and voipservice bf3d2b0.

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