Treat VISITOR_MESSAGE type as always-from-them in TicketChat

Fixkamo-internal
Shipped
April 20, 2026 at 6:59 AM UTC
Author
kamo
Commit
000866d

Visitor messages published via PublicChatService carry messageType=VISITOR_MESSAGE. Explicitly mark these as author='them' regardless of memberId so they always appear on the left side, even if the agent's memberId matches the system member.

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