The email a scheduled report arrives in
REPORT_SCHEDULED, registered in CANONICAL_KEYS — absent from that list a template is a permanent 404, whatever files exist beside it. The body states the data ...
Give the mail columns back their own scrollbars
The offline-banner fix stacked MessageBrowser's root into a flex-col and moved the three mail columns into a row of their own. That row was `flex flex-1 min-w-0...
The lists a share dialog picks from, and a share target that fits every id
GET **************** returns the organization's people, departments and roles as picker options, in one call and in one shape. Built on the reporting option pro...
Step through every search hit, not only the newest
The search at the top of a chat window marked every occurrence of the query and then scrolled to exactly one of them — the newest — with nothing to say how many...
A service-work report, and a share target that fits every id
ServiceWorkReport is the tenth seed report and the one that makes row-level scope real rather than merely present. Commerce carries the platform's own/all pair ...
Guard the confirmation on a single-message delete
A member reported deleting the wrong email from /messages: the row's trash icon fired straight through to the API, so one stray click on the right edge of a row...
Drop the container ref nothing reads
containerRef was declared and attached to MessageBrowser's root element, but containerRef.current is never read anywhere in the file — it has been dead since it...
Give the SEND TO AI switch an accessible name
The switch set its aria-label through `inputProps`, which MUI 7 drops on Switch without a warning — so the label never reached the DOM. The words SEND TO AI bes...
The summary line double-counted sections
A section page is itself one of the articles, so "291 articles, 16 areas, 29 sections" invited the reader to add up three numbers that do not add up. One number...
Stop repeating the ancestor chain on every node of a tree
A node inside a tree already knows where it is -- its position is the tree. Sending the ancestor chain on each one meant every article carried two ancestor refs...
Open Send To AI from the report window instead of dispatching
The SEND TO AI switch handed the report over the moment it was filed. It POSTed a bodyless dispatch, which left SecurityService to choose the instruction, the m...
Pin the well-known folders to the top of the sidebar
Inbox, Drafts, Sent, Junk, Trash and Archive stop moving. They hold that order at the top of the folder list, and everything the member made sits underneath und...
Rebuild the index as a map of the product
It was one recursive list of all three hundred articles, indented by depth. Everything was on the page and nothing was findable, and the page weighed 3.9 MB. T...
ReportDefinition never shipped the narrower rights its resolver reads
ReportScopeResolver, its test and this class's own javadoc all name alsoGrantedBy, and ReportSecurityScope has had SELF/TEAM/ORGANIZATION since the framework la...
Reach the conversation on screen when it is pages down the list
Switching the navigator to the right tab was only half an answer. The list pages by last activity, 30 rows at a time, and the conversation a member has maximize...
The Report Studio — a library, and one renderer for every report
/reports is a shelf, not a card grid: two hundred identical rounded boxes is a wall to scan, and a row gives a report's name room to be read. Saved views nest u...
A list read shipped every article's body, and a category page listed nothing
Two defects on the public reads, both visible on kamocrm.com/help-center. The index served 3.9 MB of HTML. tree-by-parent-slug returns every node with its full...
Stop the offline banner standing as a column beside the mail
Same defect the search results bar had, in the same container. MessageBrowser's root was a horizontal flex row whose children are the columns of the mail client...
Run, export and schedule the Report Studio's reports
The service half of the framework: the catalogue, the run, the pickers, four exporters, saved views and schedules. Authorization is explicit on every path, bec...
The Report Studio framework, and nine reports built on it
A report is now a Java class here and nothing anywhere else. ReportDefinition describes what a report is, what it may be asked, which columns it has and how eac...
Say that the status-label save is a whole set, not a patch
The endpoint's meaning changed underneath this client: a status left out of the list is now a deletion rather than a no-op, which is what lets a label be remove...
The importer, and three things it taught us
Publishes the corpus by driving the real KBService API rather than writing rows -- a direct INSERT skips the version row, the kb.article.published event that is...
Keep made-up article paths out of the index
The canonical check already stops a wrong path rendering the article -- it serves the not-found page instead. What it cannot do is change the status code: this ...
Pin the status-label body an org sends to drop a label
The two shapes that used to fail: an empty list, which is what clearing the last remaining label sends and what the handler rejected as malformed, and an entry ...
Send a cleared status label as a removal, not as silence
Emptying a custom label box and saving did nothing. The save built its payload from the labels that had text in them, so a box the org had just cleared was not ...
Accept a blank status label as the removal it is
The PUT is the org's complete set of custom labels, so it has to be able to carry an emptied box. Two things stopped it: an empty list was rejected as a malform...
Let an org put a custom status label back to blank
A status label had no way to be removed. The settings screen saved through an upsert-only bulk write, so the only thing a request could say was "this status is ...
Do not claim nothing matched when a filter hid the matches
The empty-list explanation added with the search results bar keyed off the query alone, so it also fired when the search had matched plenty and the Unread or St...
Article translation has never worked
deleteByArticleUidAndLocale is a @Modifying query and JPA refuses to run one outside a transaction. Nothing on this path ever opened one, so every locale of eve...
Stop mail search opening a strip down the side of the screen
MessageBrowser's root element is a horizontal flex row whose children are the columns of the mail UI. The search results bar was written as a bottom bar -- bord...
Follow the maximized chat window's tab in the navigator
Maximizing a chat popup left the conversation navigator on whatever tab it was already showing. `visibleRows` drops every row outside the active bucket, so the ...
Rebuild against the shared library that persists the quote contact
The market writer landed one commit after this service was last built, and CI clones kamo-shared-library at image-build time — so the deployed jar still has the...
The Report Studio design — Java-defined reports, a generic renderer
Reports are defined as Java classes in kamo-shared-library and rendered by one capability-driven frontend, so adding a report is a new class and nothing else. ...
Persist a market's quote-contact rule, and refuse a half-stated one
The DTOs carried quoteContactMode and quoteContactMemberId but no writer read them, so the setting round-tripped through the form and was silently dropped. Both...
Choose who a quote names as the customer's contact
The market dialog gains "Quote's Future Contact" under Enable quotes: the lead's assigned agent, a choice made per quote, or one explicit person picked with the...
Saving an article blocked on 21 translation calls
@Async was inert. **************** called translateArticle on the same bean, so the call went straight to this and never reached the proxy that makes it asynchr...
Stop Send To AI resetting the boxes while they are being typed in
A member filed this against the Send To AI dialog: the description "often resets back to the original description while you are editing it". It reset the instru...
Honour a market's contact rule wherever a quote names somebody
The staff detail, the staff preview and the customer's own page now resolve the contact through one method, so they cannot disagree about who is printed on the ...
The article corpus, and the pipeline that builds it
307 articles across 16 categories and 29 sections, from the 248 draft articles under Documentation/ plus 59 written here: every category and section landing pag...
A market decides who a quote names as the customer's contact
QuoteContactMode gives a LeadMarket three answers: the lead's assigned agent (resolved per read, which is what every quote does today and what a null column mea...
Columns for a market's quote contact and the per-quote snapshot
A market names its answer in QUOTE_CONTACT_MODE (+ QUOTE_CONTACT_MEMBER_ID when that answer is one explicit person), and each quote keeps the contact it was rai...
A window that raised itself has not been read
The chat unread badge was invisible everywhere — the Chat button, the Interaction Center, the hexhead — and the reason was not the badge. All three read one cou...
Point at the real org, keep the tree in the URL, show related articles
KB_ORG_ID was "1". The help center lives in org 1168485648209608710, so every KB read on this site missed -- /help-center rendered its empty state no matter wha...
Announce a message only once it can be read
POST /sessions/{guid}/messages is @Transactional, and the NATS publish of the message has always waited for the commit — with a comment saying exactly why: publ...
Curate an article's related articles
KbRelatedPanel is one component in three places: it curates in the composer and the editor, and reads back on the article view. Adding an article here also adds...
Related articles, and a public path that keeps the tree
Three things, all reaching the same page. Related articles. KbArticleRelationService owns the symmetric "see also" links: list, set, suggest, and a clear that ...
Migration for KB_ARTICLE_RELATIONS
Mirrors KbArticleRelation in kamo-shared-library. Written explicitly rather than left to ddl-auto so the UID and DATE_CREATED defaults live in the database, whi...
Article-to-article relations
KB_ARTICLE_RELATIONS holds the curated "see also" links between articles in one knowledge base. Rows are per direction and the pair is kept symmetric by KbArtic...
Add the missing form-fillable route, and stop offering ungranted actions
Two defects behind one report: the PDF editor would not open, and delete was offered to a member who may not delete. **The editor.** DocManager posts to /api/d...
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