Make Best Contact Time a free-text field
Replace the Morning/Afternoon/Evening dropdown on the Add Lead and Lead View edit forms with a plain text input so members can describe specific windows (e.g., ...
Full-width Add Lead form and clearance for sticky footer
Drop the 1200px max-width on /leads/new so the form spans the page area, and bump bottom padding so the sticky action bar no longer overlaps the last form secti...
Single-lead Add Lead form at /leads/new
Refactor Add Lead from an in-page multi-tab pane into a dedicated route at /leads/new so it can be linked directly. The current market is passed through as ?mar...
Add missing isDisplayOnIntake field to FormField interface and new field literal
Add member name display and unassign button to per-instance extensions tab
Show member names and add Unassign action to org-level extensions tab
Wire VOIP configuration to provider+extension selectors with assignment enforcement
Add typed DTOs, unassign API method, and update MembershipPermissionsTab VOIP types
Probe master model endpoint and fix appliedModel org ID
- Replace appliedModel.source-based gate with a direct probe of /api/security/master-model on mount; r.ok=false (409) means the org is governed by a branch ...
Gate censorship tab options by applied model constraints
- Hide EDIT MASTER MODEL button when org is governed by a branch type (use appliedModel.source instead of unreliable org context branchTypeID) - Hide ATF fiel...
Persist active mailbox in URL query params
Switching mailboxes now updates the URL (?mailboxType, ?mailboxId, ?mailbox) so refreshing the browser restores the same mailbox. MessageBrowser reads window.lo...
Mark-as-read and message fetch for shared/member mailboxes
Classic mode now loads shared mailbox messages via the correct /messages/{folder} endpoint (was calling the non-existent /conversations endpoint). Fetching a fu...
Show accurate provider connection status from isConnected field
Replaces the old logic that showed "Connected" for any provider with no sync error (including brand-new providers that were never tested). New three-state badg...
Wire Available/Unavailable switch to backend and fix OFFLINE presence bug
- Rename Paused/Active chip to Available/Unavailable in NavTop - Fetch initial availability on mount and persist toggles via new me/availability API - Add isAva...
Pass selectedFolder to ThreadDetailView so email:folder-changed fires with a valid folder
conversation.folder is always undefined because the Java ConversationEntity has folderIds (text[]) not a folder string field. This caused loadThread to call mar...
Sync mailbox dropdown to primary mailbox on load
Dropdown defaulted to first list item because selectedMailbox initialized without a mailboxId, causing currentValue to resolve to bare 'personal' which matched ...
Surface HTTP errors so upload failures are visible
Replaced silent console.warn with a thrown Error on non-OK status, so the user sees the actual failure reason (status + response body) instead of silently proce...
Trust backend pendingCount, drop client offsets
Backend pendingCount is now unread-based (counts SUPPORT_TICKET sessions with messages newer than the owner's lastViewed). When the agent opens a ticket, markAs...
MarkAsRead after agent send so lastViewed advances
On support tickets, both visitor and agent messages are stored under the same systemMember, so the unread-count query is member-agnostic and relies entirely on ...
Add logging to upload-background proxy route
Log org/index, file name/size/type, and upstream response status to diagnose why background uploads are not reaching APIService.
Add Location column to ticket datagrid
Reads **************** straight off the SupportTicketDTO (now snapshot on the ticket entity at creation time — no extra round trip). Renders flag + city/region/...
Pass folder to loadThread retry button
loadThread takes (threadId, folder); the error-state retry button only passed threadId, breaking the kamo-internal build. Match the call to the signature.
Per-ticket unread badge + 'New messages only' filter
- Ticket list shows a chat-bubble badge with the unread count next to ticket# whenever the session has messages newer than the agent's last viewed message. ...
Clear unread indicators when conversation is opened
ThreadDetailView now dispatches email:folder-changed after markConversationRead succeeds so MailButton refetches the navtop inbox badge count. ConversationListV...
Break min-w-0 chain to contain email scroll in body column only
Add min-w-0 to outer container and main content flex div so flex children cannot expand to email min-content width, which was causing the page-wide horizontal s...
Hoist providers above ToolProviders
Same root cause as the ChatWebSocketProvider hoist: SupportTicketWindow calls **************** and ChatBox calls useUnread().markAsRead(), but both tool windows...
Remove debug console.log statements and add missing routes
Remove all temporary debug logging added during WebSocket tracing from ChatBox, TicketChat, MemberItem, ChatTool, and useChatWebSocket; add redirect pages for /...
Prevent message header from expanding column on long addresses
The header's left flex child had no min-w-0, so long unbreakable email addresses in From/To/Cc forced its min-content width to grow, dragging the header (and th...
Hoist ChatWebSocketProvider above ToolProviders
ToolDock (and its tool windows like SupportTicketWindow → TicketChat) is mounted inside ToolProviders, which sits ABOVE PresenceWrapper in the tree to avoid unm...
Drop Shadow DOM in email renderer so overflow-x-auto fires
Shadow DOM was the root cause. Wide email content (fixed-width tables) inside the shadow tree painted past the host without contributing to the host's layout bo...
Align ChatWebSocketContext import path to match provider
TicketChat and ChatNotificationListener imported the context via the '@/app/contexts/...' alias while PresenceWrapper (the provider) imports it via the relative...
Temporary console.log to trace TicketChat STOMP subscription path
Adds console logs at every stage of the subscribe pipeline (effect fire, guard pass, subscribe() call, attachSessionSubscription, client.subscribe, /app/chat/su...
Force shadow host containment with inline styles + contain: layout
Class-based overflow-x-auto on the shadow host wasn't reliably winning against the shadow ':host { all: initial }' reset, so wide email content (fixed-width tab...
Scroll wide email content inside shadow DOM, not outside
The previous attempts at adding overflow-x-auto to light DOM ancestors could not catch wide email content because the shadow tree's visual paint overflow does n...
Add min-w-0 to email content div so overflow-x-auto fires
Without min-w-0, the flex-col child's default min-width:auto resolves to min-content, letting wide email tables expand the div past the column width. The outer ...
Close reconnect gap causing dropped real-time messages
Remove `connected` from subscription useEffect deps in TicketChat and ChatBox. Previously, every WebSocket reconnect triggered the effect cleanup which called u...
Contain horizontal overflow in email view pane to 3rd column
- Add overflow-x-hidden to MessageBrowser outer container as hard boundary - Add overflow-x-hidden to column 3 wrapper and overflow-x-auto to email content area...
Pre-populate FROM on reply/forward and fix send fromAddress
- DraftMessage now carries fromAddress so it flows from openNewMessage through to the composer - MessageBrowser stores the active mailbox emailAddress (includ...
Sub-tab content fills full content-area width
Drop the centered max-width constraint (was 920 / 1200 / 680 / 720 depending on tab) on SubTabShell. The page already lives inside SettingsView's content column...
Add download button to classic view attachment section
The classic view (MessageBrowser) had its own attachment list that was missing the download button — only the conversation view was fixed previously. Also align...
Proper layout, padding, and provider logos
Layout / spacing fixes: - All six tabs (Providers, Extensions, Phone Users, Devices, Voicemail, Health) now wrap their content in a TabShell with px:{xs:2,md:...
Load FROM addresses from accessible mailboxes and aliases
Replaces the broken getFromAddresses() endpoint (which sent 'email' instead of 'address') with getAccessibleMailboxes() + listMemberAliases(), matching the same...
Like what you see shipping?
Every one of these updates lands in your workspace automatically. Start free and watch it grow week after week.