Some apps run on screens where typing a password is awkward — a TV in the lobby, a meeting-room display, a printer, a game console or a command-line tool. Instead of asking for your password, they show a short code and an address. You finish signing in on your phone or computer, where your password, passkey or second step already work.
Sign In With The Code
- On the TV or device, choose to sign in. It shows a code of 8 letters, such as WDJB-MJHT, and an address ending in /device.
- On your phone or computer, open that address. If the device shows a QR code, you can scan it instead — the code is then filled in for you.
- Type the code. Capital letters and the dash are added for you, and codes only use consonants, so there is no mix-up between 0 and O or 1 and I.
- Press Continue and sign in to your organization if you aren't already.
- Check that the code on the screen matches the one on your device exactly, then press Allow.
After a few seconds the device finishes signing in by itself. You'll see You're All Set.
If The Codes Don't Match
Press Don't Allow. A code that doesn't match the one in front of you may have been started by someone else, who is trying to get you to approve their device. Nothing is signed in, and the device that asked is told no.
When A Code Doesn't Work
- Codes stop working after 10 minutes. Ask the device for a new one.
- A code works once. After you allow or turn it down, it can't be used again.
- If you try many wrong codes, wait a minute before trying again.
- If the page says Device Sign-In Isn't Available Here, your organization hasn't set up this kind of app. Ask an administrator.
Take Access Back
A device you signed in appears under Apps With Access on your profile, like any other app. Press Revoke to sign it out.
For Administrators
Device sign-in works for apps added under Settings → Security → Identity & Sign-In → Connected Apps as a TV Or Device app, or for an existing app with Sign In On A TV Or Device turned on. Your organization's own sign-in must be on. Members always see the code-check screen, even for apps you have pre-approved, so nobody can be tricked into approving a device they don't have.
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