Notifications

What KamoCRM tells you about, and where.

What you'll find here

• The Notification Center — where notifications gather, and how the bell decides what to show
• How to View and Manage Your Notifications — reading, clearing and acting on them

Why you might not get one

Notifications come in kinds — a new lead assigned to you, a document waiting for signature, a mention in a chat. Each kind belongs to a feature, and each kind is tied to a permission. If a feature is switched off for your organization, or you don't hold the permission the notification is attached to, you won't receive it and nothing will say so.

That's the usual explanation for "everyone got told except me". The fix is a permission change, and it's an administrator's to make.

Badges

The number on the bell counts unread notifications. Chat has its own separate count, and so does the system bug indicator — three badges, three different things being counted. They don't add up to each other and aren't meant to.