- Shipped
- September 10, 2026 at 9:00 PM UTC
- Author
- Kamo
- Commit
- ba127fa
GET **************** returns how many messages from clients this EXEC2EXEC_ACCESS holder has not viewed, across every conversation, and each roster row carries customerUnreadCount. It is the platform's unread rule narrowed to what the conversation's customer said: the whole desk sits on every chat, so a colleague's reply is unread for the others without waiting on any of them. One query feeds both **************** so NavTop's badge and the Interaction Center's rows agree.