1 min readUpdated November 8, 2026
Antivirus checks every file that comes into or goes out of your organization for viruses and other harmful content, before anyone can open it. It's always on, for everyone, and there's nothing to install.
Start here
- What Antivirus Does — the idea, in plain words
- What the Protection Badges Mean — Checking, Protected, Caution, Blocked and Couldn't Check
- Why a File Was Removed — what happened, and what to do next
When something looks wrong
- Report a False Alarm — if you're sure a stopped file is safe
For administrators
- The Antivirus Center — what was checked, what was stopped, and by whom
- Antivirus Policy Switches — who is told, and how cautious to be with macros and locked archives
- Antivirus for Platform Operators — health, updates, the review queue and safety drills
In this section
What Antivirus DoesAntivirus is a guard at the door. Every file that arrives — an email attachment, a document you upload, a picture in a chat, a file someone sends through your website — is checked for viruses and other harmful programs…What the Protection Badges MeanWherever a file appears — an email, a chat, your documents — a small shield tells you what Antivirus made of it. The five badges Checking (your organization's colour, with a turning ring) — Antivirus is looking at the…Why a File Was RemovedWhen Antivirus finds something harmful in a file, it removes the file and leaves a locked card in its place. The card tells you what kind of harm it found. What the card means Removed by Antivirus — the file was stopped…Report a False AlarmAntivirus is careful, and very occasionally it stops a file that's actually safe. If you're sure a file is safe, tell us. Steps 1. On the locked card, choose I think this is a mistake (in a small space it reads Not…The Antivirus CenterThe Antivirus Center is where administrators see how their organization is protected. Open Settings → Security → Antivirus. You need the View Antivirus permission. Overview The protection orb — "You're protected", and…Antivirus Policy SwitchesFind these on the Policy tab of the Antivirus Center. Harmful files are always blocked, whatever these say; the switches decide who is told and how cautious to be with two grey areas. Tell the Person Involved What it…Antivirus for Platform OperatorsFor platform team members with the Manage Platform Antivirus right. Open Settings → Platform → Configuration → Antivirus. Scanner Health Each scanner and whether it's ready, with the release it's running. If no scanner…