전화 및 텍스트

1 최소 읽기September 2, 2026 업데이트

{"root": {"type": "root", "format": "", "indent": 0, "version": 1, "children": [{"type": "paragraph", "format": "", "indent": 0, "version": 1, "children": [{"mode": "normal", "text": "브라우저에서 호출하고, SMS와. "본체": "본체": "본체": "본체": "본체": "본체": "본체": "본체": "본체": "본체": "본체": "본체": "본체", "본체": "본체", "본체", "본체", "본체", "본체", "본체", "본체", "본체", "본체", "본체", "본체", "본체", "본체", "본체", "본체", "본체", "본체", "본체", "본체", "본체", "본체", "본체", "본체", "본체", "본체", "본체", "본체", "본체", "본체", "본체", "본체", "본체", "본체", "본체", "본체", "본체", "본체", "본체", "본체", "본체", "본체", "본체" 외부 번호로 아웃바운드 호출에, 몇몇 보고는 당신의 연장 보다는 오히려 당신의 아웃바운드 외침 ID를 보여줍니다. 동료의 전화 모두 같은 숫자에서 온 것처럼 보이는 경우, 왜.", "type": "text", "style": "", "detail": 0, "format": 0, "version": 1}], "direction": "ltr", "textStyle": "", "textFormat": 0}], "direction": "ltr"}}

이 섹션에서

How Calling and Texting WorkWhat's actually there The top navigation bar's phone icon (tooltip: "Call or Text") opens two separate tools: Call — opens the softphone, a full in-browser phone: dial pad, live calls, call history, voicemail,…Why Your Phone May Not Be ConnectedThere are two separate gates, at two different levels. The phone icon is missing from your nav entirely It only appears if both are true: your organization has phone turned on, and you hold the Access VOIP right. If…Phone Provider Instances ExplainedYour organization can connect more than one phone-related provider instance — separately, one or more Phone Servers (VOIP) and one or more Bulk Text (SMS) providers. Because there can be several of each, the Extensions,…How to Add a Phone or Text ProviderConnect a phone system (VOIP) or bulk text (SMS) provider instance. Before you start The Manage VOIP Settings right, and your organization must have Phone Systems enabled. Steps 1. Go to Settings → Phone System(s) →…How to Answer or Decline an Incoming CallRespond to a call ringing in to your extension. Before you start Your phone system is connected and your account is registered (this happens automatically once you're set up — see Why Your Phone May Not Be Connected if…How to Dial a Department with Speed DialQuickly dial another department's extension without knowing or typing its number. Before you start At least one department in your organization needs an extension configured (in Settings) for anything to appear here.…How to Look Up a Caller During a CallWhile on a call (or before dialing), pull up the matching Lead record, log a note straight to it, or schedule a callback — without leaving the softphone. Before you start The CRM tab in the softphone is real and wired…How to Manage Phone ExtensionsView every extension across all connected phone providers, and unassign one from a member. Before you start The Manage VOIP Settings right. Steps 1. Go to Settings → Phone System(s) → Extensions. 2. Search by extension…How to Manage Your VoicemailListen to, organize, or remove your voicemail messages. Steps 1. Open the softphone (top nav phone icon → Call) and click the VM tab. The tab title shows how many are new. 2. Filter with the chips: All, Unread, Has…How to Place a Call with the SoftphoneDial a number using KamoCRM's built-in softphone. Before you start Your organization has a phone system connected (RingCentral, a SIP/PBX system, or Microsoft Teams) and you hold the Access VOIP right. Your own member…How to Review Phone Users, Devices and VoicemailReview your phone system's users, provisioned devices (desk phones and mobile), voicemail boxes, and overall sync health — all aggregated across every connected provider instance. Before you start The Manage VOIP…How to Send and Receive Text MessagesSend a text message and keep up a text conversation from KamoCRM. Before you start Your organization has a bulk-text/SMS provider connected (Settings → Phone System(s)) and you hold the Access VOIP right. Steps Start a…How to Set Call Forwarding and Do Not DisturbControl how incoming calls reach you: block them, forward them elsewhere, or auto-answer them. Steps 1. Open the softphone (top nav phone icon → Call) and click the Settings tab. 2. Under Call Features: - Do Not Disturb…How to Use the In-Call ControlsControl an active call: mute yourself, put the call on hold, jot a quick note, or hang up. Before you start You're on an active call (see How to Place a Call with the Softphone). Steps 1. While connected, the softphone…How to View Your Call HistoryReview your recent calls and quickly call one of them back. Steps 1. Open the softphone (top nav phone icon → Call) and click the History tab. A red badge on the tab shows your missed-call count. 2. Filter the list with…

이 질문에 대한 답변을 다른 가이드.

Chat

Messaging, in two directions: with the people you work with, and with visitors on your own website. Talking to your team How to Start a Chat with a Teammate — one-to-one How to Create a Group Chat — several people, one…

이름 *

KamoCRM 내부의 전체 사서함. 당신은 KamoCRM에 의해 호스팅 된 주소를 사용할 수, 또는 Gmail을 연결, Outlook 또는 다른 계정 당신은 이미 가지고 그것을 읽고 여기에. 매일 일 새 메일을 작성하고 전송하는 방법, 전자 메일을 전달하는 방법 이메일 검색 방법 - 당신이 생각한 것들을 찾을 수있는 검색 폴더와 라벨로 Inbox를 구성하는 방법 스타, 아카이브, 삭제 및…

회사연혁

비디오 통화. KamoCRM은 자체 회의 서비스를 가지고 있습니다. Kamo Meets - 또한 Zoom 또는 Microsoft Teams와 같은 이미 지불 한 공급자에게 손 회의를 할 수 있습니다. 설정하기 연결 할 수있는 제공자 회의 - 옵션이 무엇인지 및 각 변경 사항 회의 제공자를 연결하거나 전환하는 방법 - 이미 예정된 회의를 포함하여 회의 기본값을 설정하는 방법 — 모든 새로운…

Help Center로 돌아가기

이 섹션에서

관련 기사

Chat

이름 *

회사연혁