When you share a doc as a link, Kamo keeps track of when it's opened. So you never have to wonder "did they read it?"
What You're Told
- A notice when it's opened. The first time each person opens your doc, you get a notification. You can turn these on or off in your notification settings, like any other notification.
- Who opened it. For Verified Recipients links you always see who, because they signed in. For Anyone With The Link links you see the person's name when they happen to be signed in to Kamo; otherwise the view is listed by device and rough location.
- How much they read. Which pages were looked at, and for how long.
- Downloads and prints. Whether they downloaded or printed it.
Where To Look
- On the email you sent — sent emails with docs show how many people have opened them, for example "Viewed 2 of 3".
- On the doc itself — in Docs, open the doc's Access tab. It lists every link you've made for that doc, who opened it and when, and lets you extend a link, change what people can do, or turn a link off.
Who Else Can See This
The person who shared the doc, and the managers they report to. Nobody else in your organization sees it just because they have access to the doc.
What Readers Are Told
Unless your organization has switched it off, the page the reader opens says "[Your organization] can see when this document is viewed." It's honest, and it's the norm for business documents.
A Few Things To Know
- A view is counted when the document actually opens, not when the email is delivered.
- Turning a link off doesn't erase the history of who opened it.
Everyday Example
You send a proposal on Monday. On Tuesday you get a notice that the client opened it and spent four minutes on the pricing page. That's a good moment to call.
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