KamoCRM

Expose assigned-LO member id + phone for direct chat + presence

FeatureSecurityService
Ya
14 Julai 2026, 03:21 UTC
Mwandishi
Kamo
Ahadi ya
41165f1

The merged LO/chat widget needs to (a) target the assigned officer directly in the borrower's live-support session and (b) query the officer's live presence. Both MediaService systems key on the member id, so /portal/assigned-lo now returns loMemberId (the accepting officer's Member id) and loPhone (from the officer's user record) alongside the existing name/NMLS/email.

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