KamoCRM

Hot Reassign — front-desk live call-transfer flow

Featurekamo-internal
Ya
3 Julai 2026, 18:34 UTC
Mwandishi
kamo
Ahadi ya
b5e433f

Adds a Hot Reassign action to the lead-view Assignment card (front-desk staff on live calls): an explainer + required call-note dialog, then release the lead into the credit auto-assignment pool and open an animated 'finding an available agent' window. When a sales agent accepts it, the window reveals their name/email/work extension so the caller can be transferred; a close button (with an early-close confirm while still waiting) lets staff bail without waiting. Real-time via onAssigned. Also fixes the assignment dropdown to list VIEW_LEADS members by name + extension.

Mabadiliko yote

Je, unaona nini kuhusu usafiri?

Kila kitu kinaingia kwenye tovuti yako mwenyewe. Anza kwenye mpango wa bure na usome ukurasa huu tena katika mwezi mmoja.

Kuwa Huru MileleMtazamo wa bei