Unread-based count + lookup-by-session helper

Featurekamo-shared-library
Ya
26 Aprili 2026, 02:13 UTC
Mwandishi
Kamo
Ahadi ya
65c35c9

Adds **************** so the navtop SupportButton badge can count support tickets that actually need attention (have unread visitor messages) instead of just PRE_TICKET/NEW status. The count is read straight from the DB so it survives a refresh. Also adds **************** so MediaService can resolve the org owner from a session GUID after markAsRead.

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