Mabadiliko ya Tabianchi

Assign and reassign opened a text box you typed a raw member id into — which meant already knowing the id of the person you wanted, for an action whose whole pu...

assignToAgent and reassignAgent checked only that the id resolved to a member. Assignment adds that member to the ticket's chat session, so an id from another o...

Records the audit finding that measurement, entitlement and money are three pipelines that were each built well and never connected, plus the 17 confirmed defec...

AccountOrgScopeInterceptor short-circuited every org and member check on the raw X-God-Mode-Active header, and kamo-internal's billing proxy copies that header ...

Auto Assignment pages every available support agent and goes to the first one who accepts. It was implemented as "silently pick the least-busy agent who is onli...

A chat opened in the web widget is the same unit of work as one filed inside the app, but this path skipped the topic's assignment strategy entirely — the only ...

The per-tab sessionStorage flag was not a record of anything. Signing in on a second device replayed every conversation the first had already popped, and cleari...

GET /sessions/chat/auto-open returns the chat conversations this member's client should raise; POST /sessions/{guid}/auto-opened records that it did. The durabl...

MediaSessionMember gains AUTO_OPENED_AT, beside msgIdLastViewed because it is the same grain — a fact about one member's relationship to one session. That one a...

Four dropdowns and a switch on a panel washed top to bottom in the tenant colour at full strength, so every control fought its own background. Each select hid t...

Every loading state on /messages was a Loader2 on an otherwise empty pane — the boot, the message list, the folder tree, the message body and the next page all ...

Same script-normalisation slip as the attendee repository: the file was rewritten through Python, which converted every line ending and turned a handful of type...

Unread chats are auto-opened once per tab-session, guarded by a sessionStorage flag. That flag was written up-front, before the fetch that tells a chat session ...

The last thing the dialog could not do. It could display who was already on an event, but there was no way to put anyone there — the only guest control was "upd...

The dialog could show who was already on an event but never add or remove anyone; the only guest operation was re-notifying people who were somehow already ther...

The previous commit rewrote the file through a script that normalised its line endings, so a twelve-line addition arrived as a fifty-line rewrite. That buries t...

The event dialog shows who an event is with, and the list endpoint returns a month of events at a time. Asking for guests per event is a query per row; findByEv...

The most useful thing a scheduling dialog can say is "you already have something then", and the endpoint to answer it existed all along with nothing calling it....

ConflictDetectionService has always taken an excludeEventId; this endpoint passed null. Without it an event overlaps itself, so the moment the event dialog star...

A live activity frame for a session not already in the list synthesized a row hard-coded to 'CHAT'. For a support ticket that put it in the wrong sub-tab, showe...

The unread/ACTIVITY broadcast is published for every session type and carried no indication of which. The chats list, having nothing to go on, typed an unseen s...

Two faults, one symptom. Assignment makes the agent a member of the ticket's media session, so the incoming-message notification reached them and ChatNotificati...

Every member of a media session receives the incoming-message notification, and assigning a support ticket makes the agent a member of that ticket's session. Th...

The tokens were declared on the calendar wrapper element, which reads as the tidy thing to do and is wrong. MUI dialogs and menus render through a portal into d...

The previous attempt raised specificity, which was the wrong diagnosis: tailwind.config.js sets `important: true`, so every declaration in .operator-label ships...

Ten identically weighted outlined fields in a column, in the order the columns happen to sit in the table: title, description, location, calendar, all-day, star...

Topics settings gains the fourth strategy. The list rows and the edit dialog share the same label, and the key shipped to kamo-translation-dictionary first — me...

A chat request and a submitted ticket are the same unit of work; the topic's strategy is the only thing that decides how either is handed over. The PRE_TICKET s...

SupportAssignmentStrategyType is @Enumerated(ORDINAL), so Hibernate emitted CHECK (assignment_strategy >= 0 AND assignment_strategy <= 2) on CREATE TABLE rather...

AUTO_ASSIGNMENT(3) is appended to SupportAssignmentStrategyType — assign immediately to an agent who is genuinely online, preferring whoever holds the least wor...

The kicker and the three readout labels were painted by .operator-label's own dark ink, not by the colour set beside it: a class and an sx rule carry the same s...

The previous attempt overrode .operator-label's ink with a class-qualified sx rule, which could never have worked: tailwind.config.js sets `important: true`, so...

The leading chip of a pinned band was linking to the app's settings landing — the same place its first entry already goes. It now borrows that app's nav option ...

The previous commit rewrote them with LF, inflating a ~56-line change into a 700-line whole-file diff. Content is unchanged; this puts the endings back so the h...

/api/user-info wrote the session TTL straight to Redis, bypassing every service-side rule — and useUserInfo polls it every five minutes forever, so that one lin...

The expiration on the Redis record IS the session; when it lapses the member is signed out. This service holds its own copy of KSessionService against that SHAR...

The expiration on the Redis record IS the session; when it lapses the member is signed out. This service holds its own copy of KSessionService against that SHAR...

The expiration on the Redis record IS the session; when it lapses the member is signed out. This service holds its own copy of KSessionService against that SHAR...

The expiration on the Redis record IS the session: when it lapses the member is signed out. Reading a session no longer touches it. Only genuine interaction ext...

The shared calendar has no owner, so the account-scoped DAV listing could never return it: company events were plainly there on the web and invisible on every p...

YugabyteDB does not auto-analyze, and the staging+rename swap replaces geolite_blocks wholesale -- so after every Sunday sync the planner had no statistics for ...

Hibernate cannot add this one itself: ddl-auto emits it NOT NULL, which CockroachDB refuses on a table that already has rows. So it is added nullable here, back...

buildAccountSummary never emitted dateCreated, so the field the list's Date Created column reads was simply absent from the response. Now that Account records t...

Account carried no creation timestamp at all — not a null column, no column. The account list has a Date Created column and orders by it, so that column has bee...

Each Enabled Apps topic now carries a pin toggle, in the Settings sub-option menu and on its section header on the settings landing page. A pinned app gets its ...

Routing chat requests through round-robin was the wrong model and it broke the thing it was meant to fix. An assigned ticket leaves the claimable queue (Support...

The IP lookup is a range scan: WHERE network_start <= ? ORDER BY network_start DESC LIMIT 1 YugabyteDB partitions the LEADING index column by HASH unless tol...

The IP lookup is a range scan: WHERE network_start <= ? ORDER BY network_start DESC LIMIT 1 YugabyteDB partitions the LEADING index column by HASH unless tol...

The phone-provisioning surface was the third tab of the Interaction Center slideout, which capped it at a 500px rail — too narrow to show the install code and t...