Three support/chat issues — NATS relay, auto-popup, topic fallback

FixMediaService
Shiked
20 Nisan 2026 05:30 UTC
Yazar
Kamo
Commit
337a690

1. Switch SupportNotificationService and SupportStompRelayController from JetStream to core NATS — the CHAT_MESSAGES stream only covers chat.> so JetStream publish/subscribe to support.agent.* always failed with "No matching streams" and "503 No Responders". 2. Add notifyOwnerNewTicket() that sends a NEW_TICKET notification after each public ticket is created, carrying ticketId/ticketNumber/title so the frontend can auto-open the ticket chat window. 3. Fall back to the first active org topic when the requested topicTitle ("General Inquiry") is not found, so the public live-chat session can always be created even if that exact topic name doesn't exist.

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