Obrolan

2 mnt readDiperbarui September 2, 2026

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The Interaction CenterThis is the real, working, everyday chat feature — not to be confused with Web Chat in Settings → Chat, which is a different feature entirely: an embeddable widget for talking to visitors on your website. This article…How to Create a Group ChatStart a conversation with more than one teammate at once, or grow an existing 1:1 chat into a group. Before you start Growing a group is a licensed action — you need a seat that includes it. Plain 1:1 chat has no such…How to Add Live Chat to Your WebsiteNote: the Settings landing page card for Chat is titled "Overview" and links to a tab that's actually a placeholder ("Coming Soon"). The real, working feature is on a second tab called Web Chat, which doesn't have its…How to Customize Your Web Chat WidgetNote: there used to be a raw "AI system prompt" text box directly on this screen — it's gone. A channel that still has an old prompt saved keeps using it until you assign it an AI Sales Agent instead; agents carry…How to Search, Unsend and Manage a ConversationFind an old message, take back one you shouldn't have sent, quiet a noisy group member, or manage the chat window itself. Before you start An open chat window. Search within a conversation 1. Click the search icon in…How to Send a Chat MessageSend a text message, optionally with a file attachment or an emoji, in an open chat window. Before you start An open chat window — see How to Start a Chat with a Teammate Attaching files needs a licensed seat; sending…How to Set Your Availability StatusNote: as read in source, the status pill is gated on organization.isCrm && checkRight('VIEW_LEADS') — an odd pairing for what is otherwise a general presence indicator used throughout Chat and the member Directory.…How to Start a Chat with a TeammateOpen a 1:1 chat window with a teammate. Before you start Your organization has Chat enabled, and you hold the Access Chat right. If you don't, the Chat control doesn't appear in your top navigation bar at all. Steps 1.…How to Ask to Chat with SomeoneYour organization's Communication policy can say that starting a conversation with some people needs an approval first. When it does, you don't get a chat window straight away: you ask, say what it's about, and someone…

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Telepon dan Teks

Membuat dan mengambil panggilan dari browser Anda, ditambah SMS. Tidak perlu handset terpisah - softphone hidup di bar navigasi. Pekerjaan sehari-hari Bagaimana menempatkan Panggilan dengan Softphone Cara menjawab atau…

Surel

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Rapat

Panggilan video. KamoUniverse memiliki sendiri layanan rapat - Kamo Meets - dan juga dapat tangan pertemuan ke penyedia Anda sudah membayar untuk, seperti Zoom atau Microsoft Teams. Setting it up Rapat Menyediakan Anda…

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Pemberitahuan

Apa yang KamoUniverse katakan, dan di mana. Apa yang akan Anda temukan di sini Pusat Pemberitahuan - dimana pemberitahuan berkumpul, dan bagaimana bel memutuskan apa yang akan ditampilkan Cara Melihat dan Mengelola…

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Telepon dan Teks

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Pemberitahuan