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How to Read the Activity and Command LogActivity is the record of what happened to your devices: states that changed, commands, access and shares, automations, alarms and settings. It answers "who did that, and when?". Each device's own page also has an…

What an Uncertain Command MeansA command is Unconfirmed when it may have reached the vendor, but nothing confirmed that the device acted. The platform does not guess, and it never sends the command again by itself. Where you see it: Under the control…

Fixing a Connection ProblemEach connection card shows its health and, after a failure, a line that starts "Last problem", with the time and the reason. Checks lists the recent checks with what each one found. Find your reason below. Before you…

IoT Settings: Retention, Re-check and DefaultsOrganization-wide IoT settings are under Settings → Devices (IoT). Each tab opens only for the rights listed below. Every change is recorded in activity as Settings changed. Which right opens which tab Safety and…

How to Export IoT RecordsDownload IoT records as a CSV file for your own reports or for an audit. Before you start You need the Export IoT Data right. Without View IoT Activity, activity and command exports include only the devices and controls…

IoT Devices and Your PlanIoT Devices is included in every paid plan. It is not part of the free plan. It works only while your organization's plan includes it and the app is turned on. What your plan gives you If your plan includes IoT Devices,…

IoT Is Not a Safety SystemIoT Devices is not an alarm-monitoring, emergency-response or life-safety system. This article says what that means in practice. What not to rely on it for Protecting life, health or property. Detecting or responding to…

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