How to Review Commission History and Void a Line

Look back at sent commission batches, and reverse a specific line if it was issued in error.

Before you start

The Manage Organization Finances right.

Steps

1. Go to Settings → My Account → Commission Processor, on the History sub-tab.
2. Each row is a sent batch — label, date, status (Draft / Sent / Partially Voided / Voided), line count, and total. Expand a row to see every individual line: member, description, amount, maturity date, status, and void reason if applicable.
3. To void an issued line, click Void on it. Enter a reason — at least 3 characters, required, and shown to the affected member on their own ledger — then confirm.

What you'll see

Voiding draws the amount back out of the member's balance immediately. This can't be undone, and only applies to lines that are still Issued — a line already voided can't be voided again.