How to View and Search Your Contacts

Browse your contacts, narrow the list to a book or group, and search or sort within it.

Before you start

Your organization has the CRM turned on and you hold View Contacts — otherwise Contacts doesn't appear in your nav bar.

Steps

1. In the top navigation, click Contacts.
2. The left sidebar lists your Contact Books and, under each expanded book, its groups. Click All Contacts to see everyone across every book, or click a specific book or group to narrow to just that scope.
3. In the middle list, type into Search contacts… to filter by name — matching happens as you type.
4. Use the Sort control to order the list by Last name, First name, or Full name, and click the sort-direction control to flip between A–Z and Z–A.
5. Click any contact's row to open their full record in the panel on the right — every email, phone, address, organization, URL, instant-message handle, birthday, anniversary, note, and group they belong to.
6. Scroll to load more — the list fetches the next page automatically as you near the bottom rather than requiring a "load more" click.

What you'll see

The middle list shows only contacts in your selected book/group that match your search, in the order you chose. The summary line at the top of the page (contacts · books · groups) reflects the same scope.