怎么样 后勤公司 运行
货运经纪人和3PLs在托运人与承运人能力之间的关系之间保持平衡。 大部分业务都使用TMS(McLeod,笛卡尔,卡车尾巴,MercuryGate)——销售的CRM层一般是螺栓上.
我们看到的共同挑战
- TMS工具是业务重点;销售客户关系管理是一个单独的工具
- 托运人关系背景生活在TMS之外
- RFQ 处理横跨电子邮件和电子表格
- 载体性能数据在寻找机会时看不到
- 服务回收没有系统化
卡莫客户关系管理如何适用于 后勤和货运
KamoCRM提供销售CRM层 与您的TMS。 通过RingCentral、电子邮件和文件线索致电托运人或承运人账户。 人工智能助理从您的服务目录和收费卡中回答了工作人员的问题.
每一次KamoCRM部署都包含什么
同样的统一平台赋予每个行业权力. 下面列出的是今天实际建造的东西.
CRM & Sales
The relationship core, adaptable to your deal flow.
- Leads, contacts, and account management
- Customizable pipelines (Orders, Agreements, Applications, Bookings, Subscriptions, Service Requests, Procurements, Engagements, Commitments, Signups, Allotments)
- Imports, exports, and de-duplication
- Sales analytics and lead reporting
Communications
Calls, video, messaging, email — unified on customer records.
- RingCentral integration for business phone and SMS
- Native HD video conferencing (Janus WebRTC) with recording, screen share, breakout rooms, E2E encryption — KamoMeet
- Email integration with Google Workspace, Microsoft 365, Zoho Mail, Exchange, IceWarp, and custom IMAP/SMTP
- Real-time team messaging with presence
- Calendar sync via CalDAV
Documents & Knowledge
Work together on documents, capture institutional knowledge, and put AI on top.
- Real-time collaborative document editing
- Secure file storage (MinIO) and media library
- Knowledge base with approval workflows
- Version control and history
AI
An assistant grounded in your knowledge base, not a generic chatbot.
- AI chat assistant
- RAG-powered semantic search across your knowledge base and data
- Predictive insights and recommendations
Admin, White-Label & Security
Multi-tenant from day one, with your brand on every surface.
- Multi-tenant organizations with department and team management
- Role-based access control (RBAC)
- Single sign-on: Google, Microsoft, Apple
- Full white-label branding (logo, colors, domains, email)
- Per-organization feature toggles
- End-to-end encryption on video and data at rest
- SOC 2 and GDPR aligned; 99.9% uptime SLA
- Kubernetes-native (RKE2) on YugabyteDB
Billing & Commerce
Billing for customers who resell or charge through the platform.
- Stripe billing integration
- Subscription and one-time charge handling
- Commerce and market pipelines
可请求
后勤公司的工业特点——通过请求提供
这些今天不是土生土长的 我们的特性请求系统允许您对优先级投票, 赞助定制开发, 或者为您的部署建造它们 .
- TMS集成(McLeod、笛卡尔、卡车司机、水星Gate)
- 托运人关系管理与服务历史可见度
- 载有性能评分的承运人能力跟踪
- 附有文件/规格处理的RFQ管道
- 巷道和具体初级商品定价分析
- 多式联运支助(TL、LTL、多式联运、海洋、空气)