怎么样 制造商 运行
工业制造商通过复杂的渠道——直接关键账户、独立销售代表和分销商——销售,周期为6至36个月,包括工程扫描、采样和批量PO阶段.
我们看到的共同挑战
- 代表、经销商和直接销售之间的渠道冲突
- 长周期工程管线不兼容交易客户关系管理
- RFQ 处理横跨电子邮件和电子表格
- 客户特定定价在企业资源规划系统中存在,代表看不见
- 每个频道的佣金逻辑很复杂
卡莫客户关系管理如何适用于 制造业
KamoCRM提供统一的B2BCRM,并配有自定义的管道来进行长周期销售. 通过 RingCentral 、 电子邮件和文档线索呼叫账户 。 人工智能助理解答了你们产品目录和知识库中的光谱表中的工作人员问题.
每一次KamoCRM部署都包含什么
同样的统一平台赋予每个行业权力. 下面列出的是今天实际建造的东西.
CRM & Sales
The relationship core, adaptable to your deal flow.
- Leads, contacts, and account management
- Customizable pipelines (Orders, Agreements, Applications, Bookings, Subscriptions, Service Requests, Procurements, Engagements, Commitments, Signups, Allotments)
- Imports, exports, and de-duplication
- Sales analytics and lead reporting
Communications
Calls, video, messaging, email — unified on customer records.
- RingCentral integration for business phone and SMS
- Native HD video conferencing (Janus WebRTC) with recording, screen share, breakout rooms, E2E encryption — KamoMeet
- Email integration with Google Workspace, Microsoft 365, Zoho Mail, Exchange, IceWarp, and custom IMAP/SMTP
- Real-time team messaging with presence
- Calendar sync via CalDAV
Documents & Knowledge
Work together on documents, capture institutional knowledge, and put AI on top.
- Real-time collaborative document editing
- Secure file storage (MinIO) and media library
- Knowledge base with approval workflows
- Version control and history
AI
An assistant grounded in your knowledge base, not a generic chatbot.
- AI chat assistant
- RAG-powered semantic search across your knowledge base and data
- Predictive insights and recommendations
Admin, White-Label & Security
Multi-tenant from day one, with your brand on every surface.
- Multi-tenant organizations with department and team management
- Role-based access control (RBAC)
- Single sign-on: Google, Microsoft, Apple
- Full white-label branding (logo, colors, domains, email)
- Per-organization feature toggles
- End-to-end encryption on video and data at rest
- SOC 2 and GDPR aligned; 99.9% uptime SLA
- Kubernetes-native (RKE2) on YugabyteDB
Billing & Commerce
Billing for customers who resell or charge through the platform.
- Stripe billing integration
- Subscription and one-time charge handling
- Commerce and market pipelines
可请求
制造商的工业特点——通过请求提供
这些今天不是土生土长的 我们的特性请求系统允许您对优先级投票, 赞助定制开发, 或者为您的部署建造它们 .
- 频道认识机会管理(复制、分销、直接)
- 带有文件/绘图处理的RFQ管道
- 工程出入口管线阶段(检查、样品、批准、PO)
- 代表和经销商伙伴门户
- 每个频道的委员会规则
- 企业资源规划整合(SAP、NetSuite、动态365F和O、Epicor、Infor)
- 产品配置器集成