How to Customize Email Headers and Signatures

Design the header, signature and legal footer that go around your organization's email. See The Email Signature Builder for how the pieces fit together.

Before you start

You need the Manage Email Settings permission.

Steps

1. Go to Settings → E-Mail → Headers & Footers.
2. Choose a Source at the top: your team members, a Department, or your organization. Each source has its own design.
3. Work through the tabs:
   • Content: choose which contact fields appear, pick the header, signature and footer images, and set up footer badges. Names, titles and contact details are filled in automatically from each sender's profile and your organization's settings, and a field with nothing in it is left out.
   • Header: choose a header layout.
   • Signature: choose a signature layout.
   • Design: colors, font (from an email-safe list), font size, dividers, icons, spacing, photo shape and size, and margins.
   • Legal: the legal footer text for this source.
4. Watch the live preview as you go.
5. Click Save. If you switch to another source with unsaved changes, Kamo asks whether to save them first.

Which design an email gets

Kamo adds the header, signature and footer when the email is sent, not while you write it, so every email gets the current design, including email written by AI team members. Which source it uses depends on the address it is sent from:

• your own address uses the team member source, filled in with your details;
• a department's address uses that department's source;
• your organization's contact address uses the organization source.

AI team members' email

AI team members send from their own mailbox, with the same header, signature and footer as everyone else. Under AI members on the Content tab, you can also turn on Add an AI disclosure to AI members' email: a line under the signature of every email an AI member sends, saying it was written by AI. The standard wording is "[name] is an AI member of the [organization] team. This email was written by AI." To use your own words, write them under Disclosure text, with {name} for the AI member's name and {organization} for your organization's name. The setting applies to every AI member in your organization, whichever source its email uses.