What's actually there
The top navigation bar's phone icon (tooltip: "Call or Text") opens two separate tools:
- Call — opens the softphone, a full in-browser phone: dial pad, live calls, call history, voicemail, department speed dial, and call settings (forwarding, Do Not Disturb, auto answer). Backed by a real calling stack — RingCentral's WebPhone SDK, SIP.js (for a standards-based PBX like FreePBX/Asterisk), or Azure Communication Services (Microsoft Teams), depending on which phone provider your organization connected.
- Text — opens the SMS/bulk-text tool: start and hold text conversations, with built-in canned reply templates.
Both are gated on your organization having phone turned on and you holding the Access VOIP right.
"tCall"
We went looking for a distinct feature or product named "tCall" and didn't find one anywhere in the codebase — not as a component name, a translation key, a service name, or a mention in any related repo (voipservice, kamo-asterisk-support). There's no evidence it's a real, separate thing. It most likely refers informally to this same Call/softphone feature described above, or was a misremembered name — there's nothing else in the product it could plausibly point to.
Makala zinazohusiana
Baadhi ya viongozi wakijibu maswali yaliyo karibu.
Jinsi ya kupiga simu kwa kutumia Softphone
Piga namba kwa kutumia simu ya mkononi ya KamoUniverse. Kabla ya kuanza Shirika lako lina mfumo wa simu uliounganishwa (RingCentral, mfumo wa SIP / PBX, au Timu za Microsoft) na unashikilia VOIP ya Upatikanaji. Akaunti…
Jinsi ya kutuma na kupokea ujumbe wa maandishi
Tuma ujumbe wa maandishi na uendelee mazungumzo ya maandishi kutoka KamoUniverse. Kabla ya kuanza Shirika lako lina mtoaji wa maandishi / SMS aliyeunganishwa (Settings → Mfumo wa Simu (s) na unashikilia VOIP ya…
Why Your Phone May Not Be Connected
There are two separate gates, at two different levels. The phone icon is missing from your nav entirely It only appears if both are true: your organization has phone turned on, and you hold the Access VOIP right. If…
Phone Provider Instances Explained
Your organization can connect more than one phone-related provider instance — separately, one or more Phone Servers (VOIP) and one or more Bulk Text (SMS) providers. Because there can be several of each, the Extensions,…
AI Wito wa simu na idhini
Mwanachama wa AI aliye na majibu ya ugani wa simu anaita na anaweza kuweka simu zake mwenyewe. Ni daima anasema ni AI, wito unaweza daima kufikia mtu, na ni wito tu mtu ambaye amekubali kuitwa na AI. Msimamizi wake…
How to Dial a Department with Speed Dial
Quickly dial another department's extension without knowing or typing its number. Before you start At least one department in your organization needs an extension configured (in Settings) for anything to appear here.…