Question 1

What makes KamoCRM different from other CRM platforms?

Accepted Answer

KamoCRM is not just a CRM—it is a complete business operating system. While other platforms focus on sales pipelines alone, KamoCRM integrates CRM, video conferencing, RingCentral phone integration, email, real-time messaging, document collaboration, knowledge base, AI assistant, and analytics into one unified platform. Custom domain and branding are included on every plan, and it runs on a modern microservices architecture.

Question 2

What does 'white label' mean?

Accepted Answer

White label means you can brand the entire platform as your own. Set up your custom domain, upload your logo, and customize the interface—your team and clients see your brand, not ours. It is ideal for agencies, consultancies, and organizations that want a professional, branded experience.

Question 3

How quickly can I get started?

Accepted Answer

You can be up and running in under 60 seconds. Create your organization, set up your branding, invite your team, and start using CRM, email, messaging, video, and more immediately. We also offer migration assistance for teams switching from other platforms.

Question 4

Is my data secure?

Accepted Answer

Absolutely. We follow industry-leading security practices aligned with SOC 2 and GDPR standards, with encryption at rest and in transit on all plans. Business and Enterprise plans add end-to-end encryption for messaging and video. Our stateless, distributed architecture built on CockroachDB ensures no single point of failure, with up to 99.9% uptime SLA on Enterprise.

Question 5

What communication tools are built in?

Accepted Answer

KamoCRM includes a full suite of communication tools: HD video conferencing with screen sharing, recording, and breakout rooms; RingCentral integration for phone management; email with shared mailboxes and templates (with optional KamoCRM-hosted email); and real-time team messaging with presence awareness.

Question 6

What technology is KamoCRM built on?

Accepted Answer

KamoCRM is built on 30+ distributed microservices running on Kubernetes (RKE2), backed by CockroachDB for distributed SQL, MinIO for object storage, NATS JetStream for event streaming, and Janus WebRTC for video. The frontend uses Next.js with React 19, and the backend runs on Java Spring Boot. This modern stack ensures performance, reliability, and scalability.

Question 7

Can I integrate KamoCRM with my existing tools?

Accepted Answer

Yes! KamoCRM integrates with popular platforms including Gmail, Outlook, Office 365, Google Calendar, and RingCentral. Our open API and webhook system (available on Business and Enterprise plans) allow custom integrations for real-time data synchronization with your existing workflow.

Question 8

Is KamoCRM free to use?

Accepted Answer

Yes! KamoCRM is free to use indefinitely with core features including CRM, document storage, email templates, custom domain and branding, and mobile access. No credit card required. Premium upgrades are available when you need advanced capabilities like video conferencing, AI assistant, additional users, and dedicated support.

Question 9

What happens to my data if I cancel?

Accepted Answer

Your data is always yours. You can export everything at any time in standard formats (CSV, JSON, Excel). After cancellation, your data remains accessible for 30 days, giving you plenty of time to migrate.

Question 10

What are the system requirements?

Accepted Answer

KamoCRM is a cloud-based platform accessible from any modern web browser (Chrome, Firefox, Safari, Edge). We also offer native mobile apps for iOS and Android for video conferencing and messaging. No software installation required—just sign in and start using it.

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KamoCRM — All-in-One White Label Business Operating System

Unificar a sus clientes,Operaciones y comunicaciones

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