Control Philips Hue lights and scenes through the Hue remote API, with your Hue account and bridge.
Before you start
- You need the Manage IoT Connections right and a Hue account with a bridge that is online.
- Philips Hue is set up by the platform first. Your organization sees it in the list only once the platform offers it. If it is not there, ask your platform administrator.
Connect it
- Go to Settings › Smart Devices › Connections › Device Services and choose Add connection.
- In Add a connection, choose Philips Hue (under Smart home).
- In Name this connection, enter the name people will see.
- Choose Continue to Philips Hue. Hue opens in the same tab.
- Sign in to your Hue account and allow access to your bridge.
- You come back to the Connections tab. It says Connected. Looking for devices…, then how many devices it found.
What it does not show
- Hue motion and contact sensors and cameras are not shown: Signify's terms do not allow them to be used for security.
- Light levels from Hue sensors are not shown, because Signify gives no conversion to lux.
- Hue has no history and no live event feed here: lights are checked once a minute.
Result
Your lights, switches and scenes appear after the first sync.
If it doesn't work
- The vendor did not complete the sign-in. This includes the bridge refusing access. Check that the bridge is online, then start again and approve every screen.
- That account is already linked in this organization. This bridge is already connected.
- The vendor plan's allowance is used up for now. Signify allows a fixed number of calls a day across all organizations on the platform. Checks and commands work again once the daily allowance resets.
- A command to a room's lights fails because of too many requests: Hue allows about one command per second to a room. Wait a moment and send it again.
- The connection later says Needs a new sign-in: choose Sign in again, then Continue to Philips Hue. See How to Relink a Connection.
- See Fixing a Connection Problem.
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