How to Connect Sonos

Control Sonos speakers: play, pause, next and previous track, and volume.

Before you start

• You need the Manage IoT Connections right and a Sonos account.
• Sonos is set up by the platform first. Your organization sees it in the list only once the platform offers it. If it is not there, ask your platform administrator.

Connect it

1. Go to Settings › Smart Devices › Connections › Device Services and choose Add connection.
2. In Add a connection, choose Sonos (under Smart home).
3. In Name this connection, enter the name people will see.
4. Choose Continue to Sonos. Sonos opens in the same tab.
5. Sign in to Sonos and approve access. Every household on the account is linked.
6. You come back to the Connections tab. It says Connected. Looking for devices…, then how many devices it found.

Result

Your speakers appear after the first sync, with their playback state and volume. Changes arrive live as Sonos reports them. Sonos has no stop command (use pause), and favorites cannot be started from here.

If it doesn't work

• The connection test failed, so nothing was saved. The Sonos account may have no households, or one of its households is already linked in your organization. A household can be linked only once.
• Access was not granted, so nothing was linked. You declined at Sonos. The form opens again with your name filled in; choose Continue to Sonos again.
• The speaker group changed; try again. A group changed while the command was sent. Send it again.
• The connection later says Needs a new sign-in: choose Sign in again, then Continue to Sonos. See How to Relink a Connection.
• See Fixing a Connection Problem.